1 Validity of the GTC and conclusion of the contract

1.1 These General Terms and Conditions (GTC) apply to sales contracts with private customers and companies, which are concluded via the website of the provider.

1.2 The order is confirmed by the provider. The contract is concluded as soon as the buyer has transferred the outstanding amount by prepayment to the corresponding account

2 Prices and special offers

2.1 The prices are quoted in CHF. VAT and processing are included. Shipping costs are charged separately.

2.2 The provider reserves the right to change the prices at any time. For customers, the prices published on the website on the date of order are valid.

3 Terms of delivery

3.1 Delivery is normally made within 5 days after receipt of payment, provided the desired item is in stock. Longer delivery times will be communicated to the customer after receipt of the order.

4 Right of revocation and right of withdrawal

4.1 The following applies to private customers from the EU area: Private customers can revoke the purchase contract within 14 days without giving reasons and without penalty payment. The period for exercising this right begins on the day on which the consumer receives the goods. The private customer can return already delivered goods at his own expense. Payments already made will be refunded by the supplier free of charge.

4.2 If a customer withdraws from the purchase due to late delivery or defects in the goods or other reasons for which the supplier is responsible, the supplier will refund any amounts already paid as well as the costs of return.

5 Liability and guarantee

5.1 The offerer guarantees for a period of 24 months that the goods have the promised properties, that they have no defects affecting their value or suitability for the intended use and that they comply with the prescribed services and specifications.

5.2 The buyer must inspect the delivered goods as soon as possible and report any defects immediately. Secret defects can still be complained about even after the goods have been put into operation or used. The making of payments does not constitute a waiver of a notice of defects.

5.3 If there is a defect, the buyer has the choice to demand free rectification, to make a deduction from the price corresponding to the reduced value, to withdraw from the contract or to obtain a replacement delivery. The right of the buyer to demand compensation for damages remains reserved in all cases

6 Payment

6.1 Payment shall be made by cash in advance with transfer to a corresponding account or by agreement.

7 Liability for online connections

7.1 The provider undertakes to ensure security according to the latest technical standards in systems, programs, etc., which belong to him and over which he has influence, and to comply with the rules of data protection.

7.2 The customers must ensure the security of the systems, programs and data which are within their sphere of influence. In their own interest, customers should keep passwords and user names secret from third parties.

7.3 The provider is not liable for defects and malfunctions for which he is not responsible, especially for security deficiencies and operational failures of third party companies with which he cooperates or on which he is dependent.

7.4 Furthermore, the provider is not liable for force majeure, improper action and disregard of risks on the part of the customer or third parties, excessive strain, unsuitable operating resources of the customer or third parties, extreme environmental influences, interventions by the customer or disruptions by third parties (viruses, worms, etc.) which occur despite the necessary up-to-date security measures.

8 Applicable law and place of jurisdiction

8.1 These GTCs are governed by Swiss law, in particular the provisions of the Swiss Code of Obligations (OR). For contracts with private customers abroad, the law of the private customer's place of residence applies.

8.2 Place of jurisdiction: For disputes with private customers, the courts at the private customer's place of residence or at the Provider's place of business shall have jurisdiction, at the private customer's option. For disputes with business customers or companies, the courts at the domicile of the provider are exclusively responsible.

Status: 29.04.2020